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Amazon builds ‘Q’ – an AI based business assistant

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Amazon builds ‘Q’ – an AI based business assistant

As generative artificial Intelligence (AI) space hots up to immense potentials, the fight for cornering market share has intensified….

Making the headlines in today’s news update is: online retail giant Amazon….the Washington headquartered company has launched its own artificial intelligence-powered assistant built for business, “Amazon Q.”

The AI chatbot can be used to have conversations, solve problems, generate content, gain insights and connect with a company’s information repositories, code, data and enterprise systems, Amazon Web Services (AWS) said in a Nov. 28 announcement.

Q is part of Amazon’s broader strategy to integrate generative AI across its product ecosystem on both consumer and private sector fronts, and the company hopes the tool will prove handy to employees.

AWS’ customer list include financial firms Vanguard and Deloitte along with telecommunication companies Samsung and Verizon and entertainment conglomerate Disney. Employees of these firms can leverage the AI chatbot when a more complete version is rolled out.

“Amazon Q provides immediate, relevant information and advice to employees to streamline tasks, accelerate decision-making and problem-solving, and help spark creativity and innovation at work,” AWS CEO Adam Selipsky said in a Nov. 28 CNBC interview.

Meanwhile, ‘Q’ is currently offered only in preview mode in Oregon and northern Virginia in the United States.

Interestingly, Amazon’s Q is unrelated to Q*, an AI project by ChatGPT creator OpenAI.

Amazon has been a big investor in the AI space, placing a $4 billion bet on Anthropic — the team behind the Claude 2 chatbot — across several investments.

Google and Meta, the two largest competitors of Amazon, recently released their own AI chatbots — Google Bard and LLaMA, respectively. Microsoft has invested about $13 billion into OpenAI.

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